National Service Ratings

Marimon has a 3rd party objectively monitor our Service Department. The company is BEI. BEI is the world's only source of copier and service department bench marking. BEI tracks every service call that occurs on over a 1.5 million copiers worldwide. BEI also now gives a scorecard on comparing different companies nationally. Marimon ranks as the following:

Marimon studies the data given by BEI each month and produces an action plan to improve service. Based on First Call Effectiness