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HP Helps Small and Midsize Businesses Prepare for Economic Turnaround

Submitted by Webmaster on Mon, 11/09/2009 - 15:59
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HP today expanded its HP Total Care portfolio to help small and midsize businesses (SMBs) build a strong technology foundation that increases their productivity and collaboration, reduces environmental impact and provides greater flexibility as they refresh technology in preparation for the economic turnaround.

New offerings include:

  • two desktop PCs and displays;
  • solutions to collaborate in increasingly virtual work environments;
  • HP LaserJet printer designed to help customers reduce their carbon footprint and save money;
  • server and storage products to protect data; and
  • a networking switch and solution to reduce costs and improve productivity.

“SMBs are the pulse of the economy, and HP is partnering with SMBs to provide a boost as the economy rebounds,” said Kathy Chou, vice president, Worldwide Small and Midsize Business Strategy, HP. “All businesses must find a reliable foundation upon which to build their futures, and for SMBs, HP’s new offerings will help sustain their well-being and prepare them for upcoming growth.”

For Saladino’s, a $385 million company that supplies restaurants up and down the West Coast, a sophisticated and reliable technology infrastructure is critical to meeting customer needs and tight delivery deadlines. The company, based in Fresno, Calif., upgraded to new enterprise resource planning software while standardizing on HP servers, storage and desktop PCs by working with Western Blue, an HP partner.

“HP systems are flexible and reliable. They have solid desktop PCs and the best server technology on the market. Knowing the different vendors, HP was an easy choice,” said Craig Urrizola, chief information officer, Saladino’s. “The benefit of the HP infrastructure continues long after the original deployment. I can easily manage the solution using web tools, and with every blade server that replaces older servers, we save power and improve efficiency. The new architecture also accommodates growth and change, providing important flexibility to our business.” continue reading...

HP Color Planning Guide

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2009-11-09_185013 Color in the workplace—it’s here to stay.

Color printing is a powerful tool that is now considered a mainstay in most organizations—from everyday printing to high-end production. In fact, the question in most organizations of all sizes is not whether to incorporate color into their printing and imaging activities, but what choices to make to best fit their needs.

The good news is that determining the right color printing and imaging choices doesn’t have to be a daunting task. This guide will help you determine the HP products you need to create a productive, efficient color printing and imaging environment. continue reading...

Charging Back: Making Color Pay For Itself

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2009-11-09_184156 One way to control your costs for color printing is to charge them back to those who are doing the printing. Charging back these costs can help reduce operational costs in two ways.
1. Internal users who are billed for all or some of their color printing are likely to be more aware of, and more mindful about, how much they print—and, as a result, more judicious in their use of printing resources. This can result in less usage.
2. By billing external users, organizations can eliminate, or at least significantly reduce, the color printing and copying costs that they normally absorb on behalf of their clients or patrons.

Opportunities to charge back color printing
In addition to charging back color printing costs to internal and external users, organizations can charge back by group or individual. Opportunities for charging back might include:
» departments within a larger organization
» offices in remote locations
» clients of professional firms
» individual users of institutional resources

Color printing charge-back scenarios
Here are just a few examples of organizations keeping tighter control over costs by charging color printing costs back to users. continue reading...

HP Receives STAR Award for Service Excellence in Support Innovation

Submitted by Webmaster on Fri, 10/30/2009 - 13:49
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HP has been honored with a Fall 2009 STAR Award for Service Excellence from the Technology Services Industry Association.

HP received the Service Excellence in Innovative Support Award for its continued innovations in technology, process and staff dedicated to delivering great customer support. HP was presented with the award at the recent Technology Services World conference in Las Vegas.

“Innovative support programs and technologies are helping HP connect with customers in new ways, gain a better understanding of their needs and deliver great support experiences,” said Tara Bunch, vice president, Global Customer Support Operations, HP. “We are thrilled to be honored with this achievement.”

The Service Excellence in Innovative Support award is presented to a company that has embraced innovation in people, process and technology to increase agent productivity, service levels and customer satisfaction; increase problem avoidance; and effectively handle more interactions using unassisted channels.

“The STAR Awards are recognized throughout the industry as one of the highest honors for service and support organizations,” said Stephen Smith, chief financial officer and chief information officer, Technology Services Industry Association. “This award acknowledges that HP has been honored by its peers for providing world-class support as one of the best in the business.” continue reading...

RightFax® Integrations with Hewlett-Packard Solutions

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2009-10-30_173120Captaris® is a Hewlett-Packard (HP) Business Partner and since 1998 has joined with HP to improve organizational efficiency by getting the right documents into the hands of the right people, faster, more productively and more cost effectively than before. Captaris RightFax integrates with HP MFPs to consolidate all faxing services on the network,giving users convenient access to faxing capabilities on the same devices used daily for printing, scanning and copying, plus giving the company better control over document flow and security. With RightFax users gain both easy walk-up access and a central point of control for electronic or hard copy faxing. This enables them to streamline document flow processes and save time and money on administrative tasks. Tested and integrated with HP MFPs, including HP Digital Senders, RightFax is the ideal solution for organizations that want to further utilize their HP infrastructure for all their document development, duplication and distribution needs. continue reading...

Balanced Deployment In Action: Lowering Costs

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2009-12-08_225400Challenge
Like most organizations in the insurance industry, this large insurer views its documents (policies) as products. Yet a rigid printing and imaging environment featuring a strictly enforced monthly maximum volume for printed pages and an excess of installed equipment were steadily driving up costs. During some months the actual number of pages far outnumbered the allotted 200,000, while in other months less than one-quarter of those pages were required. It all depended on the time of year and the number of policies being written. What's more, a two-to-one user-to-printer ratio ensured a costly overcapacity.

Solution
The HP solution included the latest technology, original printer cartridges, maintenance and high-level support. The number of installed devices across the company fell from 97 to 50 including HP LaserJet 9000 MFPs, HP LaserJet 3320 MFPs, HP LaserJet 2200DN and HP LaserJet 5100TN. HP Web JetAdmin software enabled the company to proactively monitor, control and manage all network printers. The introduction of scanning technology enabled a reduction in paper usage. As a result of these innovations, printing costs were reduced by approximately 60 percent. continue reading...

HP Expands Printing Portfolio to Address Broader Customer Base in Eco-solvent Market

Submitted by Webmaster on Thu, 10/01/2009 - 16:32
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HP today unveiled an expanded portfolio of HP Latex Printing Technology solutions designed to broaden production capabilities for a greater number of customers and provide a viable alternative to eco-solvent technologies.

The offerings enable small and midsize digital print and sign shops, copy shops and photo labs to produce indoor and outdoor applications with ease while reducing their environmental impact.

Additions to the portfolio include:

  • The HP Designjet L25500 Printer, which offers easy, low-maintenance printing of a wider range of applications – from indoor point-of-purchase displays, exhibition graphics and interior décor like wall murals and fabrics to outdoor banners, bus shelters and vehicle wraps – than is possible with eco-solvent or traditional water-based printing alone(1)
  • Six Original HP printing materials compatible with HP Latex Ink printers, including two recyclable(2) substrates and three polyvinyl chloride (PVC)-free alternatives
  • The expansion of the HP Planet Partners program to include the HP Large-format Media take-back program in the United States and select countries in Europe(2)

“Customers have been asking us for a versatile, cost-effective alternative to eco-solvent-based printing solutions for the production of a wider range of indoor and outdoor large-format applications, while reducing the impact of printing on the environment,” said Santiago Morera, vice president and general manager, Designjet Large-format Printing Solutions, Imaging and Printing Group, HP. “The expanded HP Latex Printing Technology portfolio enables us to meet and exceed this demand for a variety of customers, allowing them to create a competitive advantage and seize new growth opportunities.”

The expanded HP Latex Printing Technology portfolio builds on the proven technology of the HP Designjet L65500 Printer. This printer has seen tremendous acceptance in the graphics market with more than 1.2 million m2 printed on installed machines since the printer’s general availability in August 2008. continue reading...

HP Helps Enterprises Enter New Era of Efficient, Effective and Integrated Document Workflows

Submitted by Webmaster on Mon, 09/14/2009 - 15:35
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HP today announced several new imaging and printing offerings, the expansion of its 25-year relationship with Canon Inc., and new channel programs to help businesses streamline and integrate paper-intensive processes with digital workflows.


HP’s broad portfolio of products, services and solutions for enterprises, combined with its IT expertise, is designed to transform business processes and drive down costs by optimizing a company’s imaging and printing infrastructure, effectively managing the total imaging and printing environment, and improving and streamlining document workflows.
“HP is helping customers strategically evaluate the role imaging and printing plays in the IT conversation, signaling a new approach to managing printable content,” said Vyomesh Joshi, executive vice president, Imaging and Printing Group, HP. “As enterprise customers embark on the transformation from paper-based to digital processes, it is imperative they engage with a company like HP that knows how to bridge imaging and printing with IT expertise.”


The announcements include: continue reading...

  • HP and Canon have expanded their alliance to give HP Managed Print Services (MPS) customers access to the industry’s broadest portfolio of single and multifunction devices.
  • New channel-led programs, hardware and solutions enable HP’s reseller partners to become even more competitive in the imaging and printing market.
  • A new Managed Enterprise Solutions global business unit within the Imaging and Printing Group at HP is committed to building and growing MPS and helping customers drive down costs and improve productivity.
  • Expanded MPS offerings include extending the recently announced HP Printing Payback Guarantee to the Europe, the Middle East, Africa region, as well as Mexico, Brazil and Canada.
  • HP’s largest ever rollout of workflow solutions includes new printing products designed to improve efficiencies and accelerate business results.
    “HP Managed Print Services is a valuable tool as it enabled us to allocate printing budget for each department accurately; something that we were unable to do before,” said Dannarjaya Sri., Business Systems Head, PT Unilever Indonesia Tbk. “We decreased the number of printers that we own by 60 percent from the original 550 units, dropped paper consumption by 50 percent and saved 30 percent of printing cost in total.”

    • HP Ushers in New Era of Consumer Printing with Full Suite of Print Solutions

    Submitted by Webmaster on Tue, 09/08/2009 - 16:51
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    HP today announced a series of new relationships and solutions designed to open up web printing to the masses by enabling people to print customized content how, when and where they choose.

    • HP is partnering with AOL to bring embedded print customization tools to AOL sites.
    • An agreement between HP and Flickr, a division of Yahoo! Inc., will expand print services for Flickr members worldwide through Snapfish by HP.
    • HP Apps (applications) come alive with the launch of the HP App Studio, featuring everything from informative news content to movie tickets, maps and fun activities for children.
    • New HP App partners announced today and rolling out over coming months include Disney, CNET.com, 60 MINUTES, Flickr and Tabbloid.
    • HP brings web-connected printing to the home with the HP Photosmart Premium with TouchSmart Web available on www.hp.com starting this week and at Staples, Best Buy, Office Depot and OfficeMax stores nationwide as well as Amazon.com throughout the fall.

    “With the explosion of digital content on the web, our goal is to enable consumers to print anywhere, anytime,” said Vyomesh Joshi, executive vice president, Imaging and Printing Group, HP. “Today’s announcement is a major step forward in our Print 2.0 strategy, we knew the web would be the future of the printed page and now, with 50 percent of everything that is printed coming from the web, we are embarking on a new era of consumer printing.”

    Online communities expand print capabilities

    HP is working with AOL to embed the Tabbloid publishing service across the AOL network – including its RSS feeds – allowing people to print customized newsletters tailored to their interests.

    Flickr, one of the world’s largest photo sharing communities, will expand its print offering and experiences for members through Snapfish. continue reading...

    HP Introduces First Professional Workstation with Six-core AMD Opteron Processor

    Submitted by Webmaster on Wed, 07/01/2009 - 14:36
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    HP today announced the immediate integration of the highly anticipated Six-Core AMD Opteron™ 2400 Series processor into the award-winning family of HP Workstations.

    Ideal for high-end workstation applications in fields such as engineering, 3-D digital content creation, oil and gas, and science, the HP xw9400 Workstation taps the power of the new AMD Opteron processors to deliver higher productivity, especially for multi-threaded applications, multi-tasking and mega-tasking environments.

    With the built-in engineering advantages of HP’s highly tuned workstations, the HP xw9400 Workstation can accommodate up to two Six-Core AMD Opteron processors – for a total of 12 cores – each of which offers up to 34 percent more performance per watt(1) over the previous-generation quad-core processors.

    “HP understands the immense pressure its customers are under to deliver more return on investment in a shorter period of time,” said Jeff Wood, director, Worldwide Marketing, Workstations, HP. “By providing the most extreme combination of technologies – up to 12 cores in one workstation – HP continues its commitment to bringing customers leading-edge technologies.”

    AMD HyperTransport™ 3.0 technology (HT3) increases interconnect rates from 2 gigatransfers per second (GT/s) up to a maximum 4.8 GT/s, allowing the entire system to provide superior performance. Additionally, the HP xw9400 can be configured with the ATI FirePro V7750 3-D workstation graphics accelerator. continue reading...

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