Docuware

Cardiovascular Center of Lompoc Dr. Barry Coughlin went into private practice on July 1, 1993, and opened the Cardiovascular Center of Lompoc. This busy Center provides patients with non-invasive diagnostic studies of the of the heart, venous and arterial systems. Patients are referred to the Center by local doctors.

The Problem
Karen Munoz handled the billing for the Cardiovascular Center of Lompoc (CCL) out of her home office. Each day she would go to CCL to retrieve the center’s billing paperwork. When she returned home, if the paperwork she needed to complete the billing wasn’t in the files she had retrieved, she’d have to call the center and have someone tell her the information, or have it faxed to her.

Karen recalls a conversation she had with a representative from Pinnacle Office Systems who had come to service her copy machine. They talked about all the hassles of working with paper records, and how having those records converted to electronic images and then organized on a PC would be a far more efficient way of working. continue reading...

This mental health treatment facility utilized DocuWare to move their Patient Financial Services department from being outsourced to an in-house department. Thanks to DocuWare: customer service, cash flow and department efficiency have improved and the organization is easily able to meet HIPAA requirements.

Oaklawn is an inpatient, residential and outpatient mental health hospital that provides a range of comprehensive services for children, adolescents, adults and seniors with serious and persistent mental illness or addictions. With over 500 employees, Oaklawn acts as the community provider of mental health services for Goshen, Indiana and the surrounding area. Sponsored by Mennonite Health Services Alliance, the center focuses on treating the whole person - mind, body and spirit. continue reading...

One of the nation’s top homebuilders, McBride and Son Enterprises, has built efficient business processes with DocuWare that allowed them to digitize personnel files to improve compliance with regulatory guidelines and automate invoice approval processes so employees nation-wide can have fast access to information while improving cash management. McBride was also able to manage growth without adding costs and proactively respond to warranty and customer service issues.

One of the many companies that fall under the McBride and Son’s umbrella is Builders Bloc Contracting which functions as a construction manager and subcontractor for virtually every type of commercial and residential construction. The employee owned entity is one of Missouri’s largest homebuilders and has joined the ranks of the nation’s “Top 100 Homebuilders“ and “Giants in Housing“ as reported in Builder and Professional Builder magazines. The company employs over 1,000 skilled craftsmen and 300 office employees. continue reading...

MPP Company, the extended warranty subsidiary of Van Enterprises, a large automotive dealership group, is using DocuWare to electronically route documents and enhance the accessibility of business-critical information. The solution has resulted in secure information, automated workflow, better cash management, and exceptional customer service.

Van Enterprises, Inc. is the nation’s largest privately owned automotive dealership group. Founded in 1955 with one car dealership, the company has grown into a multi-state operation with more than 50 dealerships and has become a Fortune 500 powerhouse which consistently ranks in the top 15% of all US companies. MPP Company was established to provide Van Enterprise car buyers with high quality service agreements and exceptional customer service. continue reading...

Famous doughnut maker, Krispy Kreme, is using DocuWare to improve the accessibility and security of accounts payable, accounts receivable and human resource documents. Productivity has increased, A/R collection times have improved and accounting information is securely stored, ready for future access, when needed. Additionally, store managers will have online self-serve access to selected HR documents.

Founded in 1937, Krispy Kreme Doughnuts has grown from a small one-man operation to an international chain of stores. The Krispy Kreme Nevada franchise operates 13 stores: eight in Nevada, three in Utah, and one in Idaho, Montana and Wyoming, selling the famous fresh, glazed doughnuts on a retail and wholesale basis. Owned by L&L Enterprises, the franchise employs over 500 people. continue reading...

Aluminum coil producer Jupiter Aluminum is utilizing DocuWare to store customer orders and accounts payable information, speeding retrieval time and strengthening business relationships. DocuWare helps Jupiter exceed its customers’ expectations by providing the staff with the information they need to provide the very best service and value available in the marketplace.

Founded in 1992, Jupiter Aluminum is a privately held producer of aluminum coil, dedicated to producing quality products that exceed their customers’ specifications. The company melts scrap metal and forms it into custom specified coiled sheets, which are used by Jupiter’s customers to produce building materials such as gutters, down spouts, vents and siding.

As one of the low cost aluminum producers in the industry, Jupiter Aluminum differentiates itself by the quality of its product and its manufacturing flexibility. The company employs 210 people stationed between a warehouse in South Bend, a painting facility outside of Indianapolis, a mill in Hammond, Indiana, and corporate offices in Schiller Park, Illinois. continue reading...

Thanks to DocuWare, Independent School District 196 has streamlined their hiring and other Human Resource functions. Applicant’s résumés are indexed and stored electronically allowing principals in any one of the district’s 31 campuses to search and review the applications online, ensuring that the right applicant is matched to the right position. This is one example how DocuWare, by improving a process, enables the district to make better use of their resources allowing them to focus on their core mission of education and helping students reach their full potential.

Independent School District 196 is a state and nationally recognized K-12 public school district located in the south suburban Twin Cities, conveniently accessible to both Minneapolis and St. Paul, Minnesota. The 110 square mile school district serves more than 28,000 students enrolled in 31 schools and is one of the area’s largest employers, with more than 3,500 full and part-time employees and eight employee bargaining groups. continue reading...