Docuware

Warsaw Police Department is utilizing DocuWare to reduce man-hours, costs and unsolved cases. Electronic storage of incident reports, accident reports and tickets has streamlined the way this department operates and allowed the staff to focus on their primary duty of protecting the citizens of Warsaw.

Nestled between Indianapolis and Chicago, the Warsaw Police Department serves the city’s residents and surrounding area of 45,000 people with a staff of 34 sworn officers and 11 civilian personnel.

Documents
The Police Department processes and stores incident reports, accident reports and tickets. Incident reports are accessed frequently and are created every time an officer responds to a call. continue reading...

Named number one in the nation for deploying technology to streamline operations and better serve students, this college digitized student information providing every department and extension center with the information needed to quickly resolve student questions. Student enrollment grew by 40% over the past few years and the college was able to meet the added volume without adding personnel. Electronic information also helps the college easily comply with state record retention regulations and FERPA requirements.

Tompkins Cortland Community College (TC3) is located in a culturally diverse community in the Finger Lakes Region of upstate New York. The college is part of the State University of New York (SUNY) education system, offering 38 associate degree programs that prepare its students for transfer to a four-year college or university. The college serves 3,000 students through its main campus, two extension centers and online classes. continue reading...

Tippecanoe County is located in north central Indiana, half way between Chicago and Indianapolis, and has a population of 170,000. The Tippecanoe County Clerk is charged with maintaining volumes of important records. DocuWare helps the county streamline and automate this essential task.

The Tippecanoe County Clerk’s Office is bringing a vast archive of legal, historical and ownership records into DocuWare. Personnel costs have been reduced by 40% and thanks to DocuWare, even with the reduction in personnel, the staff can now keep up with requests by reducing retrieval time from days to hours. With DocuWare in place the County Clerk’s Office now provides a higher quality of service for the residents of Tippecanoe County. continue reading...

TDM Transportes S.A., a Colombian trucking company, implemented DocuWare to improve its invoicing process. The company will obtain a return on investment in about one year, saving tens of thousands of dollars annually. Reducing “time to invoice“ has improved cash flow and customer service and allows TDM to comply with Colombian record retention laws.

TDM Transportes S.A., serves the manufacturing industry transporting liquid, bulk goods and containers throughout Colombia and Venezuela. Using advanced communication systems such as GPS, fixed and mobile check points, cell phone and radio, the company is able to maintain complete control and security of the goods transported. TDM guarantees arrival dates and offers its customers real time tracking through Internet or e-mail.

Documents
Each shipment generates many different types of documents, such as: a bill of lading and proof of delivery, invoices, fiscal documents, export documents, agreements, inspection documents and others that may be required dependent of the type of material being transported. continue reading...

Commercial and personal insurance agency, Suburban General Insurance, implemented DocuWare and became a paperless office. Reducing annual operating costs by $30,000 and improving billable premiums by $4 million a year, moving to an electronic document management system has solidified the company’s place in this competitive market.

Established in 1973 by John W. Arbucho & James F. Rosen, Suburban General Insurance (SGI) is a mid-sized family owned insurance company that is committed to serving their customers’ total needs with both commercial and personal lines of insurance. The company represents the country’s leading insurance carriers all of whom meet high standards for quality products, prompt claim payments and sound business practices. continue reading...

Integrated Document Management (IDM) speeds up business processes, such as “time to invoice“, by reducing search and filing times. In DocuWare's central document pool, employees can find any document they need – even those from other applications - with one mouse click. Watch productivity grow while  customer service response times shrink. Your company's competitive edge is secured.

An Industry Under Pressure
Transportation, Logistics and Supply Chain Management - it's an industry that's constantly changing under the pressure of new competitors from emerging markets, shifting toll/tariff costs and fluctuating fuel prices. More than ever, success for companies working in this space depends on having the most cost effective, efficient and flexible business processes, in addition to stellar customer service.

Persevering with IT
Only through modern IT can a company make its processes more economically sound and find ways to provide new innovative services. continue reading...

Document workflow solutions from DocuWare improve a company’s organization: work processes speed up, mistakes and multiple data entries are avoided. Employees in a process chain can use electronic workflow to access all the documents they need. Workflows are easy to set up using the document management program’s stamp feature.

Processes from the Stone Age?
Information bombards us today from every angle – e-mail, contracts, customer requests, invoices, letters… you name it. Business correspondence is increasingly handled in seconds, moving from continent to continent. It seems as if the world is spinning a little faster than it used to. So, why does the modern age give way to the stone age when your employees still waste time gathering information; just to further along a slow, often cumbersome, paper-based process? And at what cost to your company – slower productivity, poorer customer service, your competitive edge? continue reading...