DataSmart/Duncan Security

I would like to take the time to tell you about what a wonderful help Ed Kangas has been to me.  Since I have been employed here at DataSmart we have had several issues with our printers.  On January 5^th  Ed came out and installed a new multifunction printer for me.  Since the initial installation I have had several issues with scanning.  Ed came back out and made sure to get the scanner working for me.  He has since answered my phone calls with questions regarding what turned out not to be an issue with the machine itself,  but more of a network issue and my IP address changing. He is always very willing to answer my questions and does so with a cheerful attitude.  In today’s world it is rare to come across someone who delivers great customer service, so I just wanted you to know that Ed is an exception to that rule.

Thank you,

Christine Bolton, Technology Consultant

DataSmart/Duncan Security