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Case Studies

Third Party Printer Discovery in HP Web Jetadmin

Submitted by Visitor on Thu, 01/19/2012 - 17:01

CaptureOverview

HP Web Jetadmin has the ability to discover non-HP printers connected to the network via non-HP print server devices. By supporting third party printers, HP offers a network printer management solution that drives an additional step further toward the “one-stop-shopping” concept that LAN administrators desire. LAN administrators will now be able to discover and manage printers offered by all major printer vendors from a single software interface.

Discovery

During discovery of devices, HP Web Jetadmin uses SNMP queries to gather information from the printer and print server device. If HP Web Jetadmin concludes that the device is a peripheral such as a printer, plotter, multi-function device, etc., it will display it in the list of discovered devices. In order for HP Web Jetadmin to conclude that a device is a peripheral, the device must be able to answer a set of basic questions.

A MIB (Management Information Base) is a set of objects that defines the types of SNMP queries that can be asked of a device. For example, the Standard Printer MIB (RFC 1759) is a generic set of objects to which most peripherals should be able to provide answers when queried. The Standard Printer MIB consists of objects that describe functionality and capabilities of the printer such as page counts, media types, etc. Other common MIBs include MIB-II (RFC 1213) and the Host Resources MIB (RFC 1514). continue reading...

Collateral-on-Demand: A Key Driver for Profit and Growth End-to-End Collateral-on-Demand Solutions—from HP Indigo

Submitted by Visitor on Mon, 01/16/2012 - 15:58

CaptureCollateral production takes on a new look

As a commercial printer, you know well what your customers are demanding for their collateral production. Today, they want shorter, more frequent print runs, the ability to change and update, as well as more customized and versioned pieces. Increasingly, they also demand that collateral be part of an integrated cross-media campaign that involves email, the web and direct mail.

Some market demands, though, will never change. More often than not, customers require the highest possible print quality, accurate color, crisp text, vivid images, and the best finishing options. They also want collateral produced yesterday... and at a competitive price, of course.

Every piece of marketing collateral plays an important communications role, whether it’s a brochure, flyer, business card, stationary proposal or white paper. As with any customer interaction, a company’s collateral informs customer perception.

In order to maintain that all-important brand identity which governs customer loyalty, companies invest heavily in their print collateral—in resources, time and money. In fact, for every dollar spent on printing, an additional five to eight dollars are typically spent on administrative costs, document preparation, creative development, reviews, warehousing and distribution. continue reading...

Technology/Security Whitepaper

Submitted by Visitor on Thu, 12/29/2011 - 18:18

Capture1. Overview

About this Whitepaper

This document is intended for IT administrators who would like to study the security features, system architecture and network impact of Canon U.S.A.’s imageWARE Remote service.

This document is NOT confidential.

About imageWARE Remote

imageWARE Remote is a service developed by Canon Inc. that is being made available to Canon U.S.A.’s dealers and service providers, enabling them to provide better service to their customers.

imageWARE Remote consists of two components: imageWARE Remote Meter Reading (collects meter reads automatically from enabled imageRUNNER devices) and imageWARE Remote Service Monitor (provides information about device status, error notifications and statistics about parts lifetime and consumables). Both services use the same underlying technology - either eRDS (embedded Remote Diagnostic System), or RDS Plug-in (imageWARE Enterprise Management Console Remote Diagnostic System Plug-in) to capture device information and transmit such information to a server managed by Canon Inc. via the Internet, where it is accessible by the service provider via a web interface (the Canon Inc. Universal Gateway or “UGW”).

The RDS Plug-in solution requires imageWARE Enterprise Management Console to be installed as a base operating platform and this requires a server to host the software. continue reading...

Canon Aids Relief Activities Following Philippines Typhoon

Submitted by Visitor on Tue, 12/27/2011 - 19:00

Dec 27, 2011 Typhoon Washi, which swept through the southern Philippines in December, has caused extensive damage due to record-setting heavy rainfall and landslides across the region.

We at Canon extend our heartfelt condolences to all those affected by this disaster and our thoughts go out to the victims and their families. continue reading...

Scan Directly To FTP Server With Canon imageFORMULA Document Scanner Products And Nocson EasyScanToFTP Software

Submitted by Visitor on Fri, 12/23/2011 - 18:58

LAKE SUCCESS, N.Y. – Canon U.S.A., a leader in digital imaging solutions, recently announced a new software solution from Nocson Collaborations, Inc. called EasyScanToFTP - a utility designed specifically for Canon imageFORMULA scanners that allows users to upload images directly to FTP servers. The EasyScanToFTP utility - available as a download from the Nocson website, was developed to make imageFORMULA scanners even more flexible in the office environment, where FTP servers are becoming increasingly prevalent. The EasyScanToFTP utility is optimized for quick and convenient operation, allowing users to store frequently visited FTP sites and connecting information.

Since the utility has been specifically designed for use with Canon imageFORMULA products, it integrates with Canon-developed technologies such as CapturePerfect and CaptureOnTouch, allowing users to quickly and efficiently scan documents and distribute them. This suite of options - in addition to other Nocson software such as EasyConnect, which sends image scans to a Microsoft SharePoint Server - integrates the imageFORMULA scanners to any workplace storage environments, including FTP sites, email distribution, local servers, and more. continue reading...

HP LaserJet Firmware Update Now Available

Submitted by Visitor on Fri, 12/23/2011 - 18:53

On Nov. 29, HP announced that the potential existed for a certain type of unauthorized access to some HP LaserJet printers and confirmed it has received no customer reports of unauthorized access. HP today issued the following statement:

HP has built a firmware update to mitigate this issue and is communicating this proactively to customers and partners. No customer has reported unauthorized access to HP. HP reiterates its recommendation to follow best practices for securing devices by placing printers behind a firewall and, where possible, disabling remote firmware upload on exposed printers. continue reading...

Productinfo DocuWare 5

Submitted by Visitor on Mon, 12/19/2011 - 16:45

Capture1Integrated
Document Management

The new DocuWare 5 document management system is state-of-the-art software for integrated document management. It can automatically process any type of document regardless of its source; with internal control procedures that help you meet audit requirements. DocuWare 5 imports them, classifies them, adds a fulltext index and makes them available for onward processing.

Additional Records Management functions ensure that all access is secure, controlled, and logged. Enhanced with workflow functionalities, Web Content Management and universal integration functions, DocuWare 5 provides powerful Enterprise Content Management (ECM) functionality for enabling expansion throughout an organization.

DocuWare 5 offers comfort and security. Even the most exacting users will be impressed not only by the comprehensive features, but also by its userfriendliness and simple administration—all of which, together with the extensive integration capability and optimum security, combines to make DocuWare 5 a product that can grow with your requirements, well into the future. continue reading...

The eCopy™ Solution Product Brief: Addressing Security Issues

Submitted by Visitor on Mon, 12/05/2011 - 18:04

CaptureOur solutions work with standard digital copiers and office scanners, and provide a simple touch screen interface that makes scanning as easy as copying. This paper outlines the key features that make eCopy products the most secure document integration solutions available today.

eCopy solutions link office devices to mission-critical business applications. Since they use shared office scanners and copiers that connect to your network, security is a prime concern. Additionally, since paperbased documents frequently contain information that is confidential or sensitive in nature, the privacy of scanned documents must be assured. At the same time, if organizations are to realize the huge cost savings that electronic document distribution makes possible, the scanning process must be simple. eCopy has a proven track record in the electronic document distribution business, spanning more than twelve years. eCopy has worked with numerous Fortune 500 companies, government agencies, and other organizations around the world to develop solutions that meet their most stringent security requirements.

eCopy solutions provide security in four key areas:

  • Authentication
  • Document security
  • Activity tracking
  • Device security

Since every organization has a different set of security concerns, eCopy provides a flexible range of configuration options to suit your specific requirements. This product brief presents an overview of the product functionality and addresses each of these key areas in turn. continue reading...

Sharp Assures Full Compliance with IEEE-2600-2008 MFP Security Standard

Submitted by Visitor on Mon, 11/14/2011 - 18:00

Capture1Executive Summary
This white paper describes how Sharp MFPs (1) comply, meet and exceed the IEEE-2600-2008 Security Standard' Requirements

The Industry Leader in MFP Security
As the office equipment industry transitioned from analog to digital imaging, Sharp recognized the urgent need to address vulnerabilities inherent in network-connected multifunctional devices (MFPs). In doing so, Sharp led the industry with the first Common Criteria-validated security solution, and to this day remains the only manufacturer with an encryption and data overwrite product validated at the highest commercial level.

The Sharp Approach
Sharp takes a comprehensive approach to security by protecting every step in the document lifecycle, from the initial scan or print to final output and distribution. Fully scalable, Sharp’s Security Suite enables Information Technology (IT) personnel to confidently safeguard their infrastructure and MFP installed base, without affecting network traffic or workgroup productivity. Specifically, Sharp MFPs (Segment 2 and up, including color) can be customized to meet unique requirements, help optimizing data confidentiality and integrity. For example, Sharp MFPs support:

  • User and device authentication
  • Data encryption
  • Memory clearing and sanitization
  • Access control, user authorization and restrictions
  • Architecture that virtually eliminates virus vulnerabilities and provides resistance to denial of
    service (DoS) attacks
  • Activity monitoring (compliance auditing)
  • Port management and filtering

IEEE-2600-2008 Background
The IEEE-2600-2800 defines security requirements (all aspects of security including, but not limited to, authentication, authorization, privacy, integrity, device management, physical security, and information security) for manufacturers, users, and others on the selection, installation, configuration, and usage of hardcopy devices (HCDs) and systems, including printers, copiers, and multifunction devices (MFDs), and the computer systems that support these devices. continue reading...

PCI and Data Security The Prioritized Approach and a Look Ahead

Submitted by Visitor on Mon, 10/31/2011 - 16:50

CaptureIntroduction
The Payment Card Industry (PCI) Security Standards Council™ guides the efforts of Chief Information Security Officers, Compliance Officers, and others who protect cardholder information for payment card issuers, merchants, banks, processors, and service providers. The Council's PCI Data Security Standard (DSS) is a comprehensive set of requirements for security infrastructure, policies, and practices, intended to improve the security of cardholder and account data throughout the industry.

As the PCI Council completes its fifth year of operation, this paper reviews:

• successes and setbacks of the PCI Data Security Standard

• implications of the Council's new Prioritized Approach to DSS

• practical steps professionals can take to improve data security and maintain PCI DSS compliance

• effects of emerging technologies and legislation

This paper is an update and guide, not a tutorial on PCI DSS. Readers new to the standard should consult the excellent materials1 available from the PCI Security Standards Council itself, or one of the many introductory guides available from solution providers.

Compliance and Security
Few doubt that PCI DSS has helped standardize industry security practices and improve data protection. Often cited as a model for industry self-regulation, DSS helps card brands, issuing banks, merchants, and others reduce direct losses from fraud, and risks of reputation loss and litigation from data security breaches. Industry members comply with the standard out of direct financial self-interest, or indirectly to support the interests of powerful partners. DSS has been especially effective at improving security practices on the industry's front lines. In the words of Ellen Richey, Chief Risk Officer for VISA, "More than 90% of the largest card accepting merchants and about 97% of processors in the United States have validated compliance with PCI. The companies that fully embrace it are protecting themselves every day by maintaining their defenses, scanning systems, detecting anomalies and addressing threats."3 continue reading...