Suburban General Insurance: Insurance Firm Obtains Immediate ROI

Commercial and personal insurance agency, Suburban General Insurance, implemented DocuWare and became a paperless office. Reducing annual operating costs by $30,000 and improving billable premiums by $4 million a year, moving to an electronic document management system has solidified the company’s place in this competitive market.

Established in 1973 by John W. Arbucho & James F. Rosen, Suburban General Insurance (SGI) is a mid-sized family owned insurance company that is committed to serving their customers’ total needs with both commercial and personal lines of insurance. The company represents the country’s leading insurance carriers all of whom meet high standards for quality products, prompt claim payments and sound business practices.